User Experience

Enhance user experience with search, navigation, and accessibility features

Improving Search Functionality

Powerful search functionality is essential for any knowledge base. Users expect to find answers quickly, and a robust search system...

Collecting and Using User Feedback

User feedback is invaluable for improving your knowledge base. By understanding what users find helpful or confusing, you can continuously...

Mobile Optimization for Knowledge Bases

With over 50% of web traffic coming from mobile devices, ensuring your knowledge base is mobile-friendly is essential. Heroic Knowledge...