For global businesses, offering knowledge base content in multiple languages is essential. Heroic Knowledge Base provides full compatibility with WPML, making it easy to create multilingual knowledge bases.
Planning Your Multilingual Strategy
Before translating your knowledge base, develop a clear strategy:
Language Selection
Choose languages based on:
- Your target markets
- Customer language preferences
- Support team capabilities
- Budget and resources
Translation Approach
Decide on your translation strategy:
| Approach | Pros | Cons |
|---|---|---|
| Professional Translation | High quality, accurate | Higher cost |
| In-House Translation | Cost-effective, contextual | Time-consuming |
| Machine Translation + Review | Fast, cost-effective | Requires quality review |
Using WPML with Heroic Knowledge Base
Heroic Knowledge Base is fully compatible with WPML (WordPress Multilingual Plugin), the leading WordPress translation solution. This integration allows you to:
- Translate all knowledge base content
- Maintain separate category structures per language
- Manage translations from a central interface
- Keep content synchronized across languages
Setup Process
Setting up multilingual support involves:
- Install and configure WPML
- Set up language switcher
- Translate categories and articles
- Configure language-specific settings
- Test all languages thoroughly
Best Practices
When creating multilingual content:
- Maintain consistent structure across languages
- Consider cultural differences in examples
- Update all languages when content changes
- Use native speakers for quality review